rochestermanagement | Vice President, Site Merchandising & Customer Experience: Bloomingdale's New York, NY in Middletown, NY

Vice President, Site Merchandising & Customer Experience: Bloomingdale's New York, NY

  • Bloomingdale's
  • $197,780.00 - 197,780.00 / Year *
  • 369-395 Van Duzer Rd
  • Middletown, NY 10940
  • Full-Time
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Vice President, Site Merchandising & Customer Experience: Bloomingdale's New York, NY. The VP of Site Merchandising is responsible for driving conversion and sales through online merchandising strategies and execution. He/she is also responsible for providing a positive, seamless and consistent customer experience across devices. Perform other duties as assigned.. Essential Functions:. Develop and coach the Site Merchandising team to deliver strategy/results through an environment that promotes engagement and collaboration. Identify and maximize business opportunities based on website analytics. Support merchandise strategies with site merchandising strategies in partnership with the Merchants. Develop merchandising standards for navigation and on-site search and standardize best practices across all Merchandise Manager teams. Monitor search results for missed opportunities and build business rules for search to maximize conversion. Establish and streamline processes for creative briefs and item set up in partnership with Creative, Merchants and Marketing. Develop and manage business rules for cross sells based on vendor standards, merchandising strategies and business results. Build out product attributes, establish business rules and normalize size/color data to support rules-driven product placement, attribute-driven navigation and faceted navigation. Evaluate HP/LP performance on a regular basis and share what works & doesn't work with Merchants, Marketing and Creative to improve future results. Be the stakeholder for website enhancements and provide website analytics data to support changes based on customer behavior. Oversee the testing of all site assets in coordination with related content, functionality and marketing initiatives. Measure, analyze and report on customers' interactions with and behavior on the website.. Identify, evaluate and implement new technologies that enhance the customer experience.. Develop and implement strategies that provide on-site exposure to editorial content.. Develop and implement linking strategies that accelerate product discovery and purchase.. Develop strategies for use of site assets such as widgets, banners, media ads based on site analytics.. Regular, dependable attendance & punctuality.. Qualifications:. Education/Experience:. Bachelor's Degree minimum.. Minimum 8 years' experience in E-commerce.. At least 2 years as a Director in E-commerce, preferably in retail Site Merchandising.. Communication Skills:. Strong communication skills with the ability to work with all levels of the organization. Mathematical Skills:. Basic math functions such as addition, subtraction, multiplication, division.. Reasoning Ability:. Strong analytical and technical skills.. Physical Demands:. This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.. May occasionally involve stooping, kneeling, or crouching.. May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.. Involves manual dexterity for using keyboard, mouse, and other office equipment.. May involve moving or lifting items under 10 pounds.. Other Skills:. Power user of website analytics, content management and on-site search tools.. Assertive and adaptable in a fast-paced environment.. Effective collaborations skills demonstrating an ability to influence others.. Self-motivated and results-oriented.. Work Hours:. Must be able to work a flexible schedule based on department and company needs.. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.. Bloomingdale's is America's only nationwide, full-line, upscale department store and a division of Macy's Inc. Currently we operate 37 de...
Associated topics: inventory, merchandise, merchandiser, merchandising, procurement, retail merchandiser, stocking, supply chain, warehouse, warehouse associate


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.