rochestermanagement | General Manager in Buffalo, NY

General Manager

  • WizeHire
  • 88 Ayer Rd
  • Buffalo, NY 14221
  • Full-Time
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Capstone Information Technologies is a fast-growing company providing IT support and consulting to area businesses for the last 15 years. Capstone is a high-tech company who differentiates itself by providing Extraordinary customer service. Capstone became a certified 'Top Workplace' in 2018.

General Manager
Capstone IT
Buffalo, NY US
Posted 2 days ago
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Capstone IT
Capstone IT is looking for a General Manager to establish and grow our Buffalo IT practice. Although Capstone was established in 2003, our growth plans now include establishing a stronger presence in Buffalo, NY. Capstone provides managed IT services to small and medium businesses at a fixed fee and is headquartered in Rochester, NY. This position requires an entrepreneurial minded executive who is prepared for the fast-paced, hands-on environment of a small business with a startup mindset.
Responsibilities
* Lead the growth of the Buffalo area by obtaining clients and maintaining a sales plan
* Responsible for day to day management of the business
* Convert nbsp;prospects to clients; successfully conduct sales calls to both new and existing customers, and use effective closing techniques
* Ability to self-generate business leads
* Achieving sales goals and KPIs
* Responsible for day to day management of the business
* Recruit, and train new staff both (sales and technical as the business grows), build a bench of pre-qualified candidates in the Buffalo area
* Process improvement - identify trends, bottlenecks and other issues, identify the root cause, implement a solution with teams
* Implement, monitor and measure ideas for sales, marketing, process improvement, customer service
* Schedule, assign and coordinate work, monitor performance and attitude, give feedback, train, coach, engage, retain and develop people for the best job fit and opportunities
* Responsible for customer satisfaction
* Responsible to maintain and support positive company culture
Qualifications
Education and/or Experience
* At least 5 years related experience is required, preferably in the managed IT services industry
* Must reside within an area of primary responsibility
* Must have a valid driver's license and a mode of transportation available
Skills, Knowledge and Abilities
* Effective mentoring of subordinate staff
* Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking
* Be prepared for the fast-paced, hands-on environment of a small business with a startup mindset
* Financial management (budgeting)
* Strong problem-solving skills
* Time management skills
* Change management skills
* Behavioral interviewing
* Ability to adjust quickly to business requirements
* Sales strategy execution
* Financial/business acumen
* Strategic vision
* Results driven
* Ability to communicate effectively in person, on the phone and electronically
Compensation
Based on experience. Salary with limitless commission.
About Capstone IT
Capstone Information Technologies is a fast-growing company providing IT support and consulting to area businesses for the last 15 years. Capstone is a high-tech company who differentiates itself by providing Extraordinary customer service. Capstone became a certified 'Top Workplace' in 2018.
Benefits:
* Company pays 100% medical and dental
* Company issued laptop
* 401K Plan

Education and/or Experience * At least 5 years related experience is required, preferably in the managed IT services industry * Must reside within an area of primary responsibility * Must have a valid driver's license and a mode of transportation available Skills, Knowledge and Abilities * Effective mentoring of subordinate staff * Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking * Be prepared for the fast-paced, hands-on environment of a small business with a startup mindset * Financial management (budgeting) * Strong problem-solving skills * Time management skills * Change management skills * Behavioral interviewing * Ability to adjust quickly to business requirements * Sales strategy execution * Financial/business acumen * Strategic vision * Results driven * Ability to communicate effectively in person, on the phone and electronically

Based on experience. Salary with limitless commission., * Company pays 100% medical and dental * Company issued laptop * 401K Plan



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.